happy dayS PARTY STORE
Terms & Conditions

Booking information

  • Quotes are valid for 2 weeks – availability not guaranteed after that
  • Bookings are confirmed only upon payment
  • Full payment is required 72 hours before the event via secure payment link
  • For events booked more than 2 weeks in advance: 50% deposit required to confirm
  • We replace any defective balloons with available stock, as we are based on an island
  • Pool balloons are not recommended between 10 AM and 3 PM from March and October due to heat risk
  • Setup window: 10 AM–6 PM. Extra fee is charged for set-up before or after this time
  • Takedown is only included if specified in the quote – scheduled for the next day

Cancellation & Refunds

  • Cancellation with more than 2 weeks in advance full refund
  • Cancellation 1 weeks in advance 50% refund
  • Cancellation with less than 72h notice → no refund
  • If we cancel, you’ll receive a full refund
  • Any changes must be requested at least 5 days before the event, according to availability